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After booting from TIH 2012 #7133 Rescue Media a "black screen"

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Hi,

I just bought a new mainboard ( Gigabyte GA-Z77 UD3H ) and installed Win7-64-bit. All drivers installed, no problems.

Then I installed my DiscDirector 11 (#2343) and TIH 12 (#7133).

I created a "rescue media" on an USB-stick ( the same I used several times before ), did a reboot, chose the stick to boot and

after ""Acronis loader is started" ( maybe wrong translation into english, I´m using the german version ) I get a dark screen and nothing happens.
On my Acer notebook this stick works correct ! TIH and DD are working fine under Win7. But I hate to run backups from a running system ! Especially, if I have no chance for restore.

So I built a new rescue-media on cd, same result.

I downloaded the TIH 12 "boot-media" iso-file directly from "my account", but still the same result.

My screen looks as if it is switched off ( but it´s surely NOT, just displaying a "black picture" ).

I´m using a NVIDIA GX-460 graphics card that did not make any problems in my old pc.

Activating / deactivating the built in INTEL-HD graphics controller ( and of course connecting the monitor to the appropriate port ;) ) didn´t help as well.

Any ideas how I could the software gettiing to work ? ( Maybe it´s working, but I can´t see it ...)

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Your new motherboard use UEFI firmware instead of regular BIOS. This has been a problem for others with this type of BIOS/firmware. In the BIOS/firmware settings on your system board, you may be able to change to Legacy BIOS instead of UEFI. If so, you could then try booting to the Acronis Recovery disk to test for proper operation. If this works for, you can then do backups, clones, restores and recovery while the system is set to Legacy BIOS and you are booted in to Acronis recovery environment. You must change the Legacy BIOS setting back to UEFI to be able to boot from a GPT formatted disk drive running Windows 64 bit operating systems. See this post http://forum.acronis.com/forum/33773 for a similar problem on a different computer system. The solution used is near the end of the postings.

Hi James,

thanks for the reply, I´ll try that later on ;)

BTW: I don´t use GPT ( I did it the first time when I installed Win7, but due to the fact, that some features of ATIH don´t work with GPT I re-installed Win7 after setting disks to MBR again ).

If you decide later on to use a hard disk drive greater than 2TB as your main system disk drive, you will have to use GPT and have UEFI enabled to be able to boot to it under Win 7 64bit.

Hi,

i know that, but in the near future I don´t intend to use hd´s larger than 2 TB ;)

Meanwhile I got a solution for my problem :

Switching to "normal" ( legacy ) BIOS didn´t help.

So I tried something else ( after switching back to UEFI ):

I installed the Beta of ATIH 2013 under Win8 ( cruel user surface, I´ll never install that OS on a "real machine" ) in a virtual machine, then I created a rescue-cd.

Booting ( the "normal" pc ) from this cd didn´t work , until I tried to use the "boot from UEFI-CD-ROM" ( instead of "normal CD-ROM" ). Then it worked as it should.

I did a reboot after inserting my 2012-rescue-usb-stick and chose as well the UEFI-boot option for the stick : It works fine !!!

So just choose the "UEFI-Boot option" for the drive that contains the rescue-media.

Nevertheless thanks for your help !