After installing Acronis True Image one of my internal HD's is no longer accessible
I have a fresh install of Windows 7 Pro with two internal hard drives.
C: 250GB SSD
E: 2.5TB WD Green HD
After I install Acronis True Image 2013 and reboot my PC the E: drive is no longer accessible. I get an error saying E:\is not accessible. The file or directory is corrupted and unreadable.
If I use Windows System Restore and restore my PC prior to installing True Image the E: drive is accessible again. I've even gone as far as removing the E: drive before installing True Image and then re-installing the HD after True Image is up and running but Windows but I get the same error.
Any idea what's going on?
Jeremy,
Do you have any data on the 2.5TB drive?
Yes, about 1TB worth of data is on the drive and still accessible after I remove True Image.
I should add that I had True Image working for a while using Windows 7. What happened is I upgrade to Windows 8, hated it, reformatted my SSD "C:" drive and re-installed Windows 7. After I installed True Image again is when I started having problems with Windows no longer being able to access my 2.5TB "E:" drive.
Is the 2.5TB drive setup as a GPT disk?
Is the 2.5TB drive setup as a GPT disk?
Yeah, I just checked Disk Management and the Partition Style is listed as GUID Partition Table (GPT).
Is the 2.5TB drive setup as a GPT disk?
Yeah, I just checked Disk Management and the Partition Style is listed as GUID Partition Table (GPT).
just to confirm, should my hard drive be setup as GPT?
Yes it should. There reason I was asking about the GPT setup and any data you had on it was to see if it was able to cleaned (re-initialized) by using the Windows command line utility, diskpart, and then after partitioning and formatting the drive, test again. I wouldn't think this is possible if you already have that much data on it. Sometimes re-initializing the drive corrects this problem.
Yes it should. There reason I was asking about the GPT setup and any data you had on it was to see if it was able to cleaned (re-initialized) by using the Windows command line utility, diskpart, and then after partitioning and formatting the drive, test again. I wouldn't think this is possible if you already have that much data on it. Sometimes re-initializing the drive corrects this problem.
I think what I might end up doing is getting another HD and copying the data from my current 2.5 TB drive to it. Then I can re-install True Image, re-initialize the 2.5TB drive and hope that works. I still don't get why this is happening.
I am also at a loss why this problem is occurring. I have 6 external drives and have not had this happen on my system which has had Windows XP, Vista, Windows 7 and Windows 8, installed at various times on it. (and numerous versions of True Image installed /removed and reinstalled many times.
I have seen this happen on a few customer systems and the re-initializing corrected it.
I have an SSD (OCZ Vector) for system reserved and Win8 (x64); 2 (striped) Velociraptor 600Gb drives for data. My TI 2013 (build6514) consistently restores the 2 partitions on the SSD, but corrupts part of the first Velociraptor by writing a new 100Mb partition on that as well, resulting in my having to restore the striped drives as well. I have never lost data, but its a time consuming nuisance. I just upgraded to W8.1, spent the day trying to sort it out, and in despair decided to return to W8.