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After upgrading 2012 True Image and plus pack to their 2013 versions I keep getting heaps of empty dialog boxes appearing

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Hi Folks,

I've only now updated my 2012 version of True Image + it's Plus Pack to their respective 2013 versions.

Since doing so, blank dialog boxes are generated. As in, they have an OK and CANCEL button but nothing else that would help me figure out what's happening.

This issue only appeared after I upgraded.

I have a spinal injury and did not get around to installing the updates now yet they were purchased at the end of last year. My pain medication affects my memory and I'm limited in what I can do - such as install software. Not complaining - just explaining.

I've seen over 12 blank dialog boxes appear one at a time. When I look at running applications, all I see is acronis, IE 10, and nothing else. I have no idea what component is running that might help me identify the cause of these unhelpful blank dialog boxes.

I've tried uninstall / reinstall - no joy. Any help gratefully appreciated :)

Cheers

Mike
Australia

0 Users found this helpful

Here's what I would do:

Uninstall Plus Pack (listed under "P" in Windows Programs and Features.
Run the Acronis True Image Cleanup Utility for 2011-2013: http://kb.acronis.com/content/34876
Be careful to follow all instructions, including not allowing the utility to reboot until you've made the Registry edits.
Reboot.
Install ATI 2013.