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All the Tabs at the top are greyed out Except "Get Started"

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I installed Acronis 2014 on my Windows 7 machine and all the tabs at the top are greyed out except the "Get Started" one. So I downloaded the latest update...uninstalled and reinstalled the latest and I get the exact same behaviour. This is a 3 seat license and I have installed the same install image successfully on 2 other XP computers.

Any ideas?
Thanks so much
Colin

0 Users found this helpful

Hello Colin,

most likely the product is not activated now and program acts as if trial period already expired (all features are disabled).

I've created a support case for you and one of our support professionals gets in touch with you soon to check everything.

Thank you.