Am getting error #1722...

Thread needs solution
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Hi there,

had been using Acronis® True Image Home® version 10.0 (build 4,942) for quite some time, but then i started getting this message appear when i attempted to do backups to my xHDD...

"E00640068: Failed to create the scheduled task. Error #1722 - "The RPC server is unavailable (0xFFF0)" [ed. --> ??? i am not in a server-based environment, just a private user at home! what the heck does this mean!?]
code = 800706BA
Tag = 0xBD28FDBD64EDB8A6"

i am finding it virtually impossible to find a "support" email address on the Acronis website (guess they don't wanna be flooded hey?!) but how does one get support with a question like this?

can anyone help? anyone out there resolved this issue before? thx...

JPH

Lun, 08/23/2010 - 22:59
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Forum search works wonders. See http://kb.acronis.com/content/1521.

Lun, 08/23/2010 - 23:35
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi ThomasJK...

i followed that link you posted but am not finding that info useful... it's quite jargony and i just can't quite figure out what to do... Any other suggestions?
Why has my ATI just stopped allowing me to do backups the way i used to using the software!?

JPH

Mar, 08/24/2010 - 08:56
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Hello Jonathan and Thomasjk!

Thank you for opening the thread regarding this issue and many thank to Thomasjk for his assistance!

Dear Jonathan, I'm very sorry for you've faced this inconvenience and got confused. If to speak shortly: the most possible reason for this issue is the services are stopped and not running. You need to start them. We have a guide regarding it with the step-by-step screenshots, and if you've followed Thomasjk advise, you would reach it. Please follow all the mentioned instructions matching your case and see whether the issue is resolved.

I completely understand that these instructions may seem to you a bit difficult: they really do have technical language. In case you'd like not to mess with it, you can always contact support directly: we will be able to remotely log into your machine (from your permission only) and fix the issue.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Mer, 08/25/2010 - 14:31