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ati 2012 drive cleanser stuck

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How long does this take? It keeps repeating and I can't use my computer. It has been running for 6 hours on one pass and it just started over again . How can I stop it safely? I just want to wipe a disk that I am sending back for replacement. Thanks.

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Rebecca,
There are several factors in play here.

-The algorithm and the number of passes you chose can affect the amount of time a wipe takes
-The size of the disk can affect the time
-The operation may never complete on the drive that is damaged or defective

When privacy is a major concern, I just drill a few holes in the drive and take it to a recycler

If you are hoping to receive credit for an exchange, etc, you'll have to make the call. I would take steps to reasonably assure the drive has been wiped. 1-3 passes should suffice. That failing, my drill has always been a trusted solution.

Thanks. I have never used this and I did not know how it worked. FYI I cleaned a 1 tb drive using whatever the standard method is, it took 11 hours to completed. Great product! I am sending the drive in for replacement.