Salta al contenuto principale

ATI 2013: when backing up files asked for backup location

Thread needs solution

Hi

We have ATI 2013. We run full backup with incremental ones of whole computer every morning. Once a week in the afternoon we have scheduled full files backup (these files are included in the morning backup of whole computer). One the afternoon backup runs it is asking for location to the morning backup's files. Even when you point to it to right location, it doesn't succeed. I have re-created all plans and it is still happening. I'm not sure what to do.

Any ideas?

Thanks in advance.
A.

0 Users found this helpful

It should not be asking for the location of the morning backup.
1. Location of morning storage disk? is it always attached and always available or connected only as needed.
2. Same for the special files backup?

There should be two tasks.
1. Daily task and storage pointing to folder A.
2. Weekly task and pointing to folder B.

If storage device is a NAS type or system storage, it is possible the path needs an adjustment on the weekly files task.

If any task run manually, be sure the backup is initiated from inside the task using the "backup now" option only from inside the task.

http://forum.acronis.com/forum/49880#comment-154215

The destination for the backups is NAS. Folder A for morning backup and folder B for afternoon. I do only have 2 tasks on the list. The NAS is always on.

Does the log file offer any help on the failed task?
Create a new test task (do not schedule) and backup only 1 file and point the file to the same path as being used on the failed task.
What happens to the test task?

What is the exact path being used to the failed task?