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ATI 2014 fails to recognise new SSHD

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I bought a new Seagate 1TB hybrid drive to replace the 512 GB HDD in my Thinkpad E335. I imaged the old drive to a bootable USB drive, removed the old drive and installed the new, and booted to the ATI rescue CD to restore the image to the new drive. Acronis could not see the new drive.

We used to have this problem regularly years ago when SATA first came in but it clearly has not been completely resolved. I used a competitor's product to repeat the exercise and had no problems. I wondered what would happen when I wanted to create further Acronis backups of the new drive, but now it is populated the rescue media does see it. So there is a problem with blank unformatted SSHD drives. I haven't been able to test a blank HDD.

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Greetings,
See Joey's response in this thread. It could be your issue:

http://forum.acronis.com/forum/85502#comment-262135

Please see this KB Article:

https://kb.acronis.com/content/45886

Excellent, thank you Enchantech

Thanks for the info. If a fix is available for later versions but Acronis do not think they ought to update 2014 it says a lot about the company. 2014 is the final version for me.

Sorry you feel that way. Its already been proven that hybrid configurations, Intel Smart Response, Etc, provide no significant performance gains over single or SSD RAID configurations. What hybrid configuration often do is add an extra layer of management or complexity from an IT perspective. If you do the research you'll see that these technologies are nothing more than marketing gimmicks. While there is more value in SSHD, hybrid configurations cost substantially more to purchase because of the specialty hardware required to run these configurations. They claim to provide faster start up and shut down times and marginal performance gains in some applications. In my experience, they are no faster than a good SSD and 8 or more GB or RAM. Additionally, why do you want a mechanical plattered disk (at all)? Solid state memory is the way to go. Less moving parts, less cost, and a much higher MTBF. While I've taken this thread in a completely different direction, I am quite confident solid state memory is here to stay and mechanical drives are done. And, Acronis works with SSD's 100%.

Cheers

It depends on your wallet and your storage needs. If you need more than 512GB disk capacity then SSD starts to become eye wateringly expensive. Even maintaining the 512 of the outgoing drive would have cost me three times as much as the SSHD I chose. My 'main' PC has an SSD for the OS etc, 8GB RAM and a very fast 1TB spinner for my data. It's a superb combination that gets the best from both types without breaking the bank. For this more modest single bay laptop I just wanted to maintain my storage capacity and get enough of a performance boost to avoid that feeling of frustration I was experiencing at times and the SSHD seems largely to be satisfying that. As for spinners being finished I'm reminded of Mark Twain's famous 'the report of my death is exaggerated', but the situation will change in favour of SSDs as prices continue to drop.

None of this will change my view of Acronis. I have used it for at least 10 years but it is being more than matched by the competition, both functionally and in customer service

Yes, I agree and was definitely referring to a laptop situation. Good ole fashioned storage shelves with SAS disks will be here for years to come.