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ATI 2014 Operations still running on laptop shutdown

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Hi everyone:

 

I'm running into a intermittent problem with my Win 7 Pro laptop having problems shutting down, even when I don't use ATI.  I've tried using two batch files to shut down any runnning Acronis processes, which seem to be the problem (Scheduler, especially) but now even they don't seem to work.  The batch files are KillAcronis.batand xy.bat. As a temporary fix I've disabled any Acronis processes that are running and will turn them on when I do my next image backup, but there has to be a simpler way, right?

 

I'm running Build 6673, and if I'm not mistaken, there is a newer build out there. Would that help?

Any help would be greatly appreciated.

 

P.S. I have never had this problem on my desktop PC ... knock on wood.

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Christopher, please see response in post https://forum.acronis.com/forum/116006 for you.