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ATI 2014 will not restore my partition image

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Hi can I ask for some advice please i have been a user of true image since version 9 or 10 and on the whole I have found it very stable but now I have a problem.
I have upgraded from version 2013 to version 2014 and it is a nightmare to use.

I have two licenses one on my laptop and one on my desktop, after a failed partition recovery on my laptop I found it had destroyed the factory recovery partition and it had not restored the partition at all, and as my factory recovery partition had been destroyed it’s a good job I had made recovery DVD or my laptop would be unusable.

Now after I reinstall windows on my desktop I decided to make a true image of the whole drive and then did a test recovery and that failed as well leaving my hard drive in a mess.

I have tried to recover from inside windows and the boot dvd but I get the same result

I have tried my old 2013 version again and that works ok so has anybody got ideas as to what’s wrong with 2014 version.

Both my computers are running windows 7 pro and both 64 bit versions

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If you have both 2013 and 2014 installed you might try uninstalling 2013, then try using 2014 to backup and restore.

Hi thanks for the tip but I have just reformatted my hard drive and I only have the 2014 version installed.

It was just a basic install of windows and I only tried to run a restore as a test because I had so much trouble with 2014 on my laptop and it did the same it destroyed the partition and the MBR

the 2014 version is not a patch on 2013 version

Review link #3 below.

If you wish to restore a single partition such as C only, review item #3 inside that link.

If you wish to completely restore an old backup overtop your existing disk of the same size, then review item #2 insdie that link.

If you wish to restore to a larger or smaller disk, then review item #1 inside that link.

All of the above based on the user having a full "disk image" backup as illustrted in this capture.

http://forum.acronis.com/system/files/resize/mvp/user285/misc/disk-imag…

These have not been tested for UEFI systems but will work on MBR type systems.

(Note any partiton or disk restore will wipe the contents of the existing partition or disk and replace with the contents of the backup. Only a single file (s)type restore can retain the existing structure as illustrated in item 5 inside link 3 below.)

As you are new to 2013-2014 versions, you may want to spend some time reviewing link #2 below.