ATI 2015 and explorer problem
Bonjour
I am using Acronis true image for a long time
Now using AT! 2015 build 6055 with windows 8,1
Yesterday i want to backup my partition c .ATI load but each time i try to select something in menus ,the window trun black and ATI not responding according Windows task
So i uninstall ATI and reinstall a new one from downloading directly from Acronis site and my account
Now , i can load and backup my c: drive with Windows Os on g:\my backup (i have 3 drive on my PC ,the c one is an ssd)
I have click validate option and the backup is indicated by ATI as a valid one
Normally i doubleclick on the .tib file ( mine is named INTEL SSDSC2CW240A3_full_b1_s1_v1.tib) and see all the content files and folder with explorer .But now when i doubleclick on the backup file nothing happen and open
Something has changed on build 6055 ?
My backup is ok or not?
Thanks

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@ Martial,
I would uninstall, reboot, use the clean up utility, reboot, then reinstall the software.
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Could you try 6525 and compare the behaviour for encrypted vs. unencrypted tib files? Compare: https://forum.acronis.com/forum/77990
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