ATI home 2012 and Plus pack -Restoring image in dissimilar hardware

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Hi all and sorry for my english

I have a problem tryng to restore a image of a XP Professinal in computer A (Dell) to computer B (Dell Optilex 990,XP Professional).This is the first time I use Universal Restore.
The problem is as follows ,What drivers I need ? if you see in DELL's web page there are just 4 drivers for mi PC (DELL Service Tag Nº CS4B85J) and I understand I need the ATA one and maybe the Network one of couse unziped and located in a accesible folder of a pen drive USB.
Doing it like that in the recovering process an error apears " can't find PCI device driver xxxxxxxx" I can give you more details if needed ,and of course if I chosse ingnore the PC doesn't restart.
Any idea ? Do the unziped content of the 2 drivers must be in a unique folder ?
Before to use DELL's web page drivers I've tried with a Genius Driver list backed up from the computer B and the result is the same ,there are always some drivers unable to fin in the pen drive .
Thank you in advance !

Luis

Mer, 02/08/2012 - 18:20
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Hello Luismarcelo!

Welcome to our Forum, it's nice to have you with us.  And thank you for using Acronis products!

Generally you need drivers for the mass storage devices (motherboard or chipset drivers). You can obtain it by contacting Dell support. If you have a specific hard drive controller such as SAS, RAID or SCSI, you also need to download drivers for them. These drivers are critical for booting the operating system. You can download the drivers on the Vendor's web-site. Please note, if you downloaded the drivers in *.exe, *.cab, *.zip format, you should extract them first. The driver files should have the *.inf, *.sys or *.oem extensions. All the other drivers should  be added later manually in Windows, as adding them to Universal Restore might confuse the process.

I would advise you to follow these detailed instructions with the screenshots, you might find them useful.

Please  let us know if you have any additional questions, we will be glad to help.

Thank you!

Mer, 02/15/2012 - 21:48