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ATIH 11.0.0.8053 install

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Due to errors I had to reinstall XP SP3. Lost all my critical data. I bought the product above around 10/30/2007, it was installed and I have the serial number. Needed to reinstall ATIH since the existing files were corrupted. Tried to download a ATIH 11 and use my serial number. The download turned out to be ATIH 2012 trial version so I got the trial serial number so I could use ATIH. It would not take my 2011 serial number.

Can I get an installation file for ATIH 2011 so I can use my existing serial number? I really don't need the latest version.

I made a backup of my C: drive in 2010 and would like to examine it to retrieve some of my critical files lost in the reinstall of XP.
Thanks

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Jean,

It looks like you have ATI v11, which precedes 2009, 2010, 2011, 2012...
If you go to Acronis.com, create an account, register your serial number, you should have access to the installer file of v11.

Hey Pat, I think I have a similar problem if you can help?

I just registered my copy of v11 so I could download the latest update and solve an issue I'm having with my currently installed copy (I think I turned off a service somewhere and now it won't back up). On trying to install it it won't seem to recognise my serial number, says it's wrong. Any ideas on how to troubleshoot it?

Cheers.

Hello Sonny!

Welcome to our Forum, we're glad to have you with us. Thank you for reporting about the issue, I'd like to help you with it.

Could you please send me the screenshot of the problem (where the serial key is seen as well)? Private message would be the most secure way.

Let us know if you have any additional questions, we will be glad to help you.