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ATIH 2013 5551 does not install on Win 7 Pro 64bit

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The attempt to install ATIH results in an error

...\ATIH2013_5551_en-US.exe: The version of this file is not compatible with the version of Windows you are running. ...

Changing the properties to require admin rights and XP compatibility does not seem to have any effect, but right-clicking and "run as admin..." changes the error message to

Windows cannot find ...\ATIH2013_5551_en-US.exe.

ATIH2013PP doesn't seem to have that problem, because it opens before, correctly, detecting that there is no full version installed.

Is there a version of ATIH2013 that works with W7 64bit?

Knut

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Knut,

If you have any Plus Pack installed for any version, uninstall it, reboot and then see if 2013 will install. If it won't try extracting the MSI installer by running the standard installer and at the install menu splash screen, right click and select extract. Then run th eextracted MSI installer.

Just for info, I didnt have any problems installing/using ATIH2013 on my Win 7 Pro machine. Build 5551. So it does work with this OS.

If you still have the prob, try using msconfig

http://netsquirrel.com/msconfig/

this gives you a relatively clean environ for uninstall./install, which can avoid some probs

Colin, John, Scott. Thanks for your suggestions. Found an even easier solution. I downloaded the trial version, which installed without any problems and then activated it using the key I had received when ordering the paid version.

Go figure!

Knut