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ATIH2012 build7119 faile to start

Thread needs solution

This is my other computer. I listed this fault as Resolved in previous thread after totally removing then re-installing. That was a few days ago. Today, while I see, via task manager, several Acronis tasks and services are running, I have no access to a GUI .. to look at backups or to start a backup, or to run "Tools", and so forth.

Here is a current event-log snip I found

Faulting application name: TrueImage.exe, version: 15.0.0.7119, time stamp: 0x4f9abb0c
Faulting module name: ca_748A.tmp.dll, version: 0.0.0.0, time stamp: 0x4f4b4818
Exception code: 0xc0000005
Fault offset: 0x00002640
Faulting process id: 0xfac
Faulting application start time: 0x01cd36c9c9b95e9c
Faulting application path: C:\Program Files (x86)\Acronis\TrueImageHome\TrueImage.exe
Faulting module path: C:\Users\RD\AppData\Local\Temp\ca_748A.tmp.dll
Report Id: 0b3f8440-a2bd-11e1-ad38-001a92ad43bf

0 Users found this helpful

Like there http://forum.acronis.com/forum/31908
At least try to collect crash dump when 'program stops working' as described there http://kb.acronis.com/content/2192
Not that I'm sure that anyone will look into them.