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Back Up start strange

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I have launched an update backup 18 hours ago, program seems to run but do not write on the external hard disk. There is a mention "a la queue" still visible since the beginning as you can see on attached file.
What can I do ?

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Once place to look is the scheduling screen and make sure the option to run when idle is NOT checked.
If checked, the backup will almost never start.

http://www.acronis.com/en-us/support/documentation/ATI2015/index.html#7…