backup e-mail

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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When in the copy e-mail, the program asks the user name and password, I insert the data of account e-mail. But the program does not recognize them. The data is right because I can access the portal from FASTMail manager (Fastweb)

What is the problem?

Gio, 12/23/2010 - 15:17
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Sergio,

Thank you for finding time to open the thread regarding the issue. It must be pretty inconvenient. I'll be glad to shed the light to the situation and help you with it.

There can be several reasons for the problem, and without investigation it's impossible to say what went wrong. First of all, please make sure that your e-mail notifications are set according to the instructions specified in this KB article. I'd also appreciate if you could provide me with the screenshot of the e-mail settings you specify, this may shed the light to the situation and help us to find a solution.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Gio, 12/23/2010 - 20:59