Backup Fails on Notebook
Hi ,
I do have a problem with Acronis Home 10 , i have had it installed on my earlier PC.
Now with my Notebook i can't backup .Every Time it stops working , after a short time and i have to reboot .
With all the consequences ,Windows 7 (Ultimate x64) won't start ,luckily i had a System Restore Point set ,so i could go back to my former Data.
Even Installing 2nd time crashed while installing Acronis.
Now i wonder if that has something to do with my SSD installed.I have only SSD installed .
Regards
Ingo
P.s.:
Here's a system Info from my Notebook

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well thx for these files , that did the trick and i can use my backups :).
i did a backup and made a restore without any error .
thx .....
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Well after Upgrade to the latest build , it ends up to a crash .
--So with built .5029 which is the Version on my Original CD , it works everything Perfect.--
If i upgrade to the latest built .6053 it crashes. No answer from System - reboot - System Point restore .
It crashes while building Partion step 2of 3 ........
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Hello Speedo,
Thank you for your response.
We are awaiting for the new build release very soon. When it is available, please install it and see if the issue remains. You can learn more on how to download the latest build here. If the issue still persists, we will continue to investigate the issue.
Please note that you should uninstall the SnapAPI module of build 503 by Add or Remove programs utility prior updating the software.
We are looking forward to hearing back from you.
Please do not hesitate to ask additional questions if the provided information is not clear or you need a further assistance.
Thank you.
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Hmm , just wondering because the built .6053 has worked on my PC without Problems , it was not a Notebook but Similar Hardware installed .
And it worked without problems on this Hardware .
Here's the Profile of this PC :
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Hello Speedo,
Thank you for posting.
Since the exact reason of the encountered issue hasn't been identified, it is preferable to try the latest build. The issue can be either hardware specific, or software specific.
We have recently released a new build of Acronis True Image Home 2010 # 7046.
I would recommend you to update the software to the latest build. Please see Release notes for your information.
You can learn more on how to download the latest build here.
Update the program and let us know the results, we are looking forward to hearing back from you. If the provided information is not clear or if you have any other questions do not hesitate to post them and we will be glad to answer.
Thank you.
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