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Backup not visible

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The external drive I use for backups went away for some reason (system didn't see it). I reset it and starte TI to pull a file from it but the backup size is shown as 0 so none of the backups are accessible. If I look at the actual files on the drive, they are there. If I click on backup now, the backup completed and the files are visible. But when I stop TI and start it again, the size is once again 0. Does anyone know what I need to do to get this to work?

Using TI Home 11, v3

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Tilden,

Run chkdsk X: /R on the backup disk, maybe there is a file system corruption.

Don't connect via a hub, a port in a monitor, a USB extension cord, etc. Connect the external drive directly to a USB port on the rear of the computer case. See if that works better.