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backup starts but won't finish and won't allow me to stop it

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Every time i start ATIH 2015 it begins a backup, but doesn't really start. it just looks like it is. (see attachment). Furthermore, it won't let me stop the backup that isn't even happening. and so, with this going on in the background, i can't do any other backups because they are just queued. Any help would be appreciated.

 

fyi--the program seems to be hung up, and displays as the screencap shows.

 

cheers,

sean

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Yout might have a VSS issue (or an Acronis issue with VSS on your system).  Try changing the backup method to the original Acronis snapapi backup method. IF you aren't using live SQL or Oracle databases then snapapi is just as good and less picky.

https://forum.acronis.com/forum/45832#comment-346558