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I installed Acronis 2011 13 months ago and never used the free support. Now after using it for a while I have some quesitons. Thanks for any help.
1 - Is there a way to tell how long a back up is going to be for standalone computer? 343GB on C drive.

2 - Is there a way to stop a backup in progress?

3 - It says on the backup and restore panel that the last backup was 12/31/69. I know its backing up every week, why doesn't it give me the correct information?

4 - Today it said I did not have enough space on the backup drive, even though it has been ok for the past few weeks and not much new is on that drive. I changed it to "only keep the latest copy", which I thought was what it was set to. Is it possible the settings changed? I would think I only need the lastest copy, right?

5 - So now the computer is really slow and its been going for 3 hours. I never seem to have this much slow time. Is this normal? Can I tell if the backup is proceeding?

6 - When it took over the Windows backup I just figured all was ok, but its a mystery as to what is happening. I would like to be in more control of it, and be able to time the B/U better. (I usually shut my work computer down each night)

Thanks.

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HnLA wrote:

I installed Acronis 2011 13 months ago and never used the free support. Now after using it for a while I have some quesitons. Thanks for any help.
1 - Is there a way to tell how long a back up is going to be for standalone computer? 343GB on C drive.

Backup speed depends on the type of data being backed up, computer/disk/network performance. Hard to say. I backup 70GB of data from an SSD to a eSata disk on an overclocked computer in about 8mn, but in about 11mn on a USB 2.0 disk. Generally, backup over a network will be *very* slow.

2 - Is there a way to stop a backup in progress?

Yes, you can cancel. The backup will be lost. There is no way to resume.

3 - It says on the backup and restore panel that the last backup was 12/31/69. I know its backing up every week, why doesn't it give me the correct information?

1969 was a good vintage. Keep that backup!
Seriously, don't pay too much attention to data provided in the UI. The truth is in the log.

4 - Today it said I did not have enough space on the backup drive, even though it has been ok for the past few weeks and not much new is on that drive. I changed it to "only keep the latest copy", which I thought was what it was set to. Is it possible the settings changed? I would think I only need the lastest copy, right?

ATI will first create a new full backup, *before* deleting any previous backup and any associated incremental/differential if they exist. So, even if you set ATI to keep only one full backup, you need enough space for 2 fulls.

5 - So now the computer is really slow and its been going for 3 hours. I never seem to have this much slow time. Is this normal? Can I tell if the backup is proceeding?

You should be able to see the TIB size increase in the backup location.

6 - When it took over the Windows backup I just figured all was ok, but its a mystery as to what is happening. I would like to be in more control of it, and be able to time the B/U better. (I usually shut my work computer down each night)

Thanks.

I just got back in, leaving the computer on overnight, and it says " Windows BU failed to create the shadow copy on the storage location." error code 0x80780034
I never had problems before, what happened, I do no think I changed anything. It ran for over 3 hours before I left last night. Message was at 10:40PM, and I started the backup around 3:30PM
I am not sure why there would be this problem, any help is greatly apprecited.

Right click on the Computer icon on your desktop, choose properties, choose system protection, and turn off the system protection for the backup storage disk.

My computer is set to back up at 1PM Thursday. It has been running for two hours now. I see that last week the files were saved at 1:41PM.
How do I stop the back up, without rebooting? It is really slowing down my computer.
Usually I notice is a bit, but it only lasts 45 minutes.
I have no idea what is being backed up, whether it would help in a crash, or how to change the settings to see if I am doing things right?
If I cannot even find a place to stop it, I am frustrated that there is no info for the user.

When I open the Acronis window it has a button to back up now, but the flag at the bottom of the screen says it IS backing up.
I would like to know what this thing does and not just let it go on its own. And then when there is a problem like today, have no idea how to change or fix things.
Thank you.

HnLA,

Disk imaging has a somewhat steep learning curve, and Acronis True Image is not that intuitive either. In particular, I don't really like the default backups (backup my system, backup my data).

So you have to spend the time and learn, so that your backups are actually useful.

After you have invested in learning about the product, technology, you will be in good hands with Acronis.

Check these links:
- beginner: http://forum.acronis.com/forum/28705
- intermediate/advanced: http://forum.acronis.com/forum/29618

Thanks, that is a lot of learning to do. And a bit overwhelming.

I still have 2011 on my computer. I simply want to know how to stop a backup thats gone bad, and a way to see if the weekly backups are doing it right. From what I have found going through the control panel, it does not seem to say when, what etc was backed up. It says 1969 was the last backup, but the files show last week.

When I looked at the beginner link it seems to deal with things I do not think I need or want to know. I just want basic info. I never used my 30 days free help, as I didnt know the program at first. Then once I got familiar with it, I wanted to ask questions, but the 30 days were up.
Thank you.

HnLA wrote:

Thanks, that is a lot of learning to do. And a bit overwhelming.

I still have 2011 on my computer. I simply want to know how to stop a backup thats gone bad, and a way to see if the weekly backups are doing it right. From what I have found going through the control panel, it does not seem to say when, what etc was backed up. It says 1969 was the last backup, but the files show last week.

The first thing I would do is disable the integration with windows that replaces the Windows backup control panel with the ATI UI. You have different ways to see if the backups are done right:
- simply check that the expected TIB file is created (this is what I do),
- launch ATI and check what the task is saying,
- have ATI send you emails when the backups are complete (some users have difficulty setting this up)
- launch ATI and check the ATI log. This is the most reliable way.

When I looked at the beginner link it seems to deal with things I do not think I need or want to know. I just want basic info. I never used my 30 days free help, as I didnt know the program at first. Then once I got familiar with it, I wanted to ask questions, but the 30 days were up.
Thank you.

No problem with asking questions :-)

When the backup is running, you can launch ATI and cancel the backup. Sometimes, the UI doesn't update itself and the windows says cancelling forever. Just kill the process/application using the task manager.
If you interrupt a backup, there is no way to "resume" it.