Blue screen issue.
Can someone help me, I bought Acronis true image 2013 a few months or so ago. Not because I needed the new version but because 2012 blue screened my computer if I updated it, causing me days trying to get my P.C back. I thought I would just get the 2013 and it would sort it but behold same thing as soon as I installed it.
- Accedi per poter commentare
What is the code you get when the BSOD occurs?
Is this a standard copy of Windows 7 or one that is provided by an IT department or obtained elswhere?
Don't forget the problem may or may not eb soley down to True Image, many programs interact with each other and with the Windows subsystem, and some unfriendliness in one of them might cause upset in a totally different area.
BSOD's are mainly caused by driver problems, but without knowing the specific fault code and description it is difficult to know where to look.
One point, if you have either a Secure Zone or the ASRM activated, you might need to deactivate them when upgrading. You may also have a problem with entries in registry. Did you try using the Acronis cleaner for 2012/13?
- Accedi per poter commentare