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Bluescreen on Windows 7 with Acronis true image home 2011

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Hello

I have a problem making backups of my harddrive, whenever you realize I get a blue screen error.

I tried changing the operating system, software version and now Acronis previous i using the 2010 version, but on the 2011 get the same results.

With both versions I always get the same error code on the blue screen. I dont know the error

 Can help me? can ask me any file if it help

Im using Windows 7 x64 (Ultimate Version) the Hdd is a seagate 640gb, 4gb ddr2, ati 4850 (with last drivers) all mi system is update

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Hello JuanCarlos,

Welcome to the forum and thank you for posting. I will do my best to assist you.

I will need additional information in order to understand why this issue occurs. Can you please let me know the contents of the BSOD message as well as these reports:

1. AcronisInfo.

2. Windows mini-dumps.

Looking forward to your reply and if you have additional questions, please let me know.

Thank you.