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Boot disk doesn't recognize hard disks on acronis true image home 2010

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Hi,

i have installed Acronis true image home 2010 on acomputer with windows 7 proffesional, 32 bit (english version).

i have created a bootable disk using the built in wizard and also from the ISO file on the site, and when i boot from it it displays the following: " Error: Acronis True Image Home has not found any hard disk drive".

While the boot was on, an internal SATA2 hard disk and external USB2 hard disk were connected.

What should i do?

Acronis system report is attahced, gereated while windows running normallt. couldn't generate system report while booting from boot disk.

windows system info is also attached.

Best Regard,
John

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Download the latest bootable ISO from your Acronis.com account, after you have registered your serial number. Burn that ISO to another disk. Try again. If this doesn't work, try the 2011 version or wait for 2012.