booting with rescue media: external HDD by USB 3.0 not detected

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Hi everyone,

I backuped my data to an external HDD connected by USB 3.0 (MOBO ASROCK 880GHX/USB3.0 with controller usb3 third part FRESCO LOGIC). Everything worked perfectly, I was able to validate all the backups. Then I decided to test my rescue media on a pendrive and I realized ACRONIS did not detect my external HDD if connected by USB3.0. Just to be sure I changed the port to an ordinary USB2.0 and.... HDD was perfectly visible and all my backups validated without any problem.

The question is: is it normal not to be able to use a USB3.0 port? Could the explanation be the controller is third part??

thanks for any help.

Gio, 09/29/2011 - 21:46
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I don't think Acronis has included USB 3 drivers on the Rescue CD. Please reconnect the drive to a USB 2 port and retry.

Gio, 09/29/2011 - 23:07
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Mobymoby wrote:

I don't think Acronis has included USB 3 drivers on the Rescue CD. Please reconnect the drive to a USB 2 port and retry.

Mobymoby wrote:

I don't think Acronis has included USB 3 drivers on the Rescue CD. Please reconnect the drive to a USB 2 port and retry.

Already done. It perfectly works, but obviously it is slower. This is the reason why I was wondering if it is possible to use the USB3 port.
anyway thanks

Gio, 09/29/2011 - 23:13
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arma geddon,
I am having the same issues with Fresno Logic and my results are the same as yours. Success only using usb2. You can use a usb2 cable on the usb3 port but it will still be usb2 speeds.

I also had the same issue with a WinPE recovery disk as it did not contain the needed Fresno drivers. Have you found a "inf" driver file for the Fresno Logic?

The Fresno logic controller is on my Asus Laptop.

Ven, 09/30/2011 - 01:25
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GroverH,

So far no FRESCO inf driver. By the way does your ASUS BIOS detect the USB3? Mine not. I mean I couldn't boot by USB3 (HDD not detevted)while in windows it works without any problem.

Anyway I have just sent an email to FRESCO support, in case of any news I will let you know, please do the same. I wish to solve the problem

Ven, 09/30/2011 - 06:47