Build 7160 Crash by starting

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I want to start the update
TrueImage2010.7160_s_de.exe.
I´am using WIN XP 64. After starting software, Windows message appears 'Acronis True Image has encountered a problem and needs to close ....'
Did somebody solve that problem?

Gio, 04/21/2011 - 04:49
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Jochen,

Welcome to our Forum! Thank you for finding time to report about the issue on Forum, I will be glad to assist you with it.

Unfortunately without the dump file we cannot localize the issue, and without knowing the cause there is no possibility to find a solution. Could you please gather Dr.Watson Crash Dump, submit a case with the information attached, and let us know it's number.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Gio, 04/21/2011 - 18:41