Cannot copy files from mounted True Image Backup
Having some issues attempting to bring some files from within a mounted TIB to the rest of my external hard drive. I want to make a new TIB backup and do not want to lose these files when I do so. Every time I do however I get an I/O error yet I can copy the files anywhere within the mounted volume itself just not outside of it. Tried changing drive letter as well as mounting in read and write mode. Planning a major backup soon and quite perplexed as to how to move my files. Thank you for any help you can give me.
Thanks for the quick response!
I can explore the data just fine even interact with it, open it with the appropriate programs, cut and paste it etc as long as it's within the mounted volume. The minute I try to copy or cut and paste it outside the volume is when I start running into problems.
I seem unable to write it to new areas however.
Is it possible you are trying to paste into the backup which it will not accept and the paste option is greyed out.
When inside the explore function, locate a file to be copied. Right click on the file and choose the copy option.
then go you your desktop. Right click and try pasting onto your desktop.
The paste option is not greyed out once the necessary folder and files are selected it lets me begin to copy them and I get the moving/copying files window and it terminates after 10 minutes with an I/O device error message same thing if I try transferring the files to the desktop.
The other interesting thing that upon doing this and hooking the external up to another machine any changes I made since this point are reverted.
What type of files are you trying to move, documents, database files or programs?
Do you have any disk compression programs running or TrueCrypt?
I've moved various types of files but the current files that do not seem to want to move at the moment are video files. I actually tried to move them individually and am getting the same error on a few of them however if I move them around within the mounted volume itself (which is on a usb external hard drive) there are no issues. The issues arise when I try moving them outside the volume to either my desktop or in other folders on my external hard drive outside the mounted volume.
Any ideas?
Have you tried the Restore option. Can you not choose the file and use the option to restore to a new location?
Actually I hadn't considered that until now. Thanks GroverH!
Doing so now is yielding some progress although I'm still having issues with one or two files so far. I will let you know how I make out.
Once this is out of the way I plan to make a new archive back up and get going again. Though there is another looming issue with a corrupted tib I've made a post about elsewhere in this sub forum. But one thing at a time.
As before when I manually moving folder from X to Y doing it through backup and recovery errors out though it lets me ignore and continue. Since the dialog screen keeps advancing from hours to days and I'm stuck below 10 percent I've chosen to go back to moving things piece by piece. Still thinking there are going to be 2 or more unmovable files that I'd like to try and figure out how to move once everything else is saved.
Andrew,
Do you have another PC that you can try out this image on?
Is this a full disk image or one of a chain of incrementals or differentials?
As you're not responding to your other post at the moment,
What OS are you using?
What version and build of TI?
Was this image made by the same version/build of TI as is reading it?
Does the image validate OK?
You didn't answer if your current system is a compressed drive and whether you are running Truecrypt.
Is it only video files that refuse to be moved?
My apologies for the slowness in my responses. I finally managed to finish moving the video files around after much effort. Trying validation out at the moment.
Version of TI is 2010 Home and Build 6053. The current system was compressed with normal compression I believe as for Truecrypt I'm un familiar with the name so I don't believe I'm running it.
The image was a chain of incrementals but I repeatedly booted from the original when I mounted it. I made a bit of a drastic decision. Since I had rescued all the media that wasn't on my current c drive I figured it was time to purge the old archive file on th external and make a brand new one.
I was unable to create a new backup archive image I kept getting read and snapshot errors. Since I'm running a Toshiba external I don't see any specific programs out there I can try excluding chkdsk which seems to be having issues. Cleared the temp file and downloaded SnapApi going to see if that helps things. Also going to attempt installing the latest build of the 2010 version.
Ahh what model Toshiba?
Run chckdsk /r on the archive drive, and see if you get any errors.
Does the Toshiba have any disk utilities that run in the background?
Does it have a fingerprint reader?
Sorry again for the long delay. This is slowly turning into a nightmare.
It's a Toshiba 2.5 USB 2.0 250 gig external hard drive.
Chkdsk will not finish after giving me multiple errors and unreadable segments it always errors out with unspecified error at phase 3 with chkdsk /f or at phase 2 of chkdsk /r. For a brief period when I rebooted could not access hard disk gave me 0 information on the drive and suggested reformatting after a bit the volume label appeared after running chkdsk and I could access it. Doesn't matter if I run both or use the /x switch to dismount. It does not seem to want to finish.
I ran a third party utility physical fitness test from Stellar Phoenix Windows Data Recovery which won't finish but it detected a LOT of bad sectors. Previously when I ran chkdsk it would give me errors but no bad sectors usually chkdsk /f would work but /r would not. Now nothing does.
Wondering if deleting the tib image manually may have worsened things. The external is less than a year old still under warranty I think. Looks like it's getting RMA'ed.
I have Spinrite but it may be too late. I still have access to the hard drive. I'm thinking of cloning what's there if possible to a new external (no space on my internal drive)
I'm not familiar with the term fingerprint reader. I don't believe it does.
As far as I know this disk didn't come with any utilities nor do I ever see any running in the process tab of the task manager.
Model info of the external is: HDDR250E03X
Andrew,
If you are able to either attach the external drive to a desktop PC or even better remove the drive form the caddy and temporarily attach internaly it to a desktop and then run chkdsk to see if the drive is still reported with errors.
Alternatively it might be worth trying it on a different USB port or again if possible a different external caddy.
It might not be the actual drive (though probably is) that is the problem. The drive to USB converter chip in the caddy or the actual USB port on the laptop might be having a problem with what would be in USB terms 'bulk transactions'.
I'm going to try running another chkdsk scan with a different usb cable on a different machine. I would detach the disk and put it in an internal enclosure if I could find one. Since I'm RMAing the external though I'm a bit leery of doing this and voiding my warranty so I'll settle for the least invasive procedure.
If all else fails I'll clone the disk from the current drive to a new one once I purchase it. Just hope it doesn't keep getting worse. Before I loaded acronis on this disk I actually formatted the external to NTFS. When I did back up with acronis I backed up Three NTFS partitions and one FAT 32 system restore partition. Sometimes I wonder if doing so led to corruption.
Should I bother with NTFS formatting going forward?
I'm actually glad this happened in a way I was going to attempt some hardware upgrades such as a new cpu and if this hadn't pre-empted things I'd be in a much worse place right now (ie with nothing). I just feel vulnerable after I trashed the backup but because I took everything out of the volume before I did so everything is current sans the backup.
In my opinion NTFS formatting for large drives is the way to go.
If the FAT32 partition is the Toshiba restore partition, leave that at FAT32.
The FAT 32 partition is actually an OEM restore partition for this machine. I've always backed it up when possible but going forward especially with the cpu change I'm imagining it won't be necessary.
I had three NTFS volumes and the Fat32 within one giant NTFS partition (the external itself). I'm just wondering if the two different types of formatted drives alongside each other may have contributed to some corruption.
It shouldn't make any difference, the Acronis tib file is to all intents and purposes could be thought of as a special type of ZIP folder.
Picked up a new drive today while I wait to RMA the other one. Made a successful backup of the my machine's current partitions however the old stuff I had seperated out seems to be inaccessible at the moment. The Toshiba is currently reading 0 bytes with a RAW filesystem though running checkdisk shows ntfs and the proper name. All switches are failing to restore access at the moment. Unsure how to regain access so as to copy over the stray files. Swapping USB 2.0 cables and using other machines to run chkdsk does not seem to work.
Think I now know why I couldn't explore that laptop .tib file now. Just wish I could get one more window of time open.
After much frustration I've regained at least visual access to the old external but I can't seem to copy over any files I keep getting crc errors or abrupt termination without any message.
Thought I could use the Clone feature in Acronis to copy over the image of the partition. I had tried previously but had received a source read error. Now when I try and load Acronis up at least with the ext attached it just hangs at analyzing the old partition. At a loss as to how to rescue the data.