Can't clone Compact Flash Card Drive

Have you trying backing up with a disk image (as opposed to cloning) and then restoring that image? How are you running True Image - from bootable media or from Windows?

I am running the soft ware through windows. I have not tried disk image. I would try to do that now but both of my external card readers have the CF slots not being recognized at this point. My internal drive is still functioning. Why is disk image any different than cloning?? I just looked at imaging. I am not sure I understand how it works or whether it will work for this process.
Thanks for the help!

A clone is a direct copy without making an intermediate image stored anywhere - basically transfer from one disk to another. It is not a backup strategy by which a disk is restored from a disk image file. While it seems that this may be what you want, since you just want to make a copy of the CF card, I was just suggesting an alternative approach that may work. Disk imaging is primarily for backup purposes, so your system can be restored due to system failure, etc. While restoring from a disk image should, theoretically, be the same a cloning, different processes are used to accomplish them. Most of us forum members prefer disk imaging because you have more flexibility.

If you have the ability to run True Image via bootable media of some sort (CD, USB stick - provided is can "see" all the drives you need) the result may be better. You could backup the disk to another drive (and validate the image), put the CF card you are trying to make in the place where it will be used for booting, and restore to this CF card, all from the bootable media. It might work better to get Windows out of the way.

I have tried this method with software supplied by Acronis but as you stated I can't see the drives to make a clone.
I am still at a loss as to making a disk image.If I can't see the drives I need then I can't get at the files I need. I did discover I can get my external drives back by going into device manager and uninstalling them. When I reboot windows it finds them and then they are functional again. I still can't understand why and I believe it is the acronis software doing it that it would corrupt that CF drive.

I was afraid of that...

How did you make the bootable media? With the bootable media builder installed with True Image?

Have you tried the downloadable ISO image file from your account? It may have better hardware drivers. But you would probably have the best luck with a BartPE build (or WinPE build if you have TI 2010 with Plus Pack) - these are based on Windows rather than Linux, and I would think would handle the CF card hardware much better.

I made it with a link that the tech at Acronis gave me I had to change the boot sequence and I was able to boot to it but I was not able to see the drives.............Where is the Winpe build. I have thee 2010 w/plus pack.

Another approach would be to have Acronis make a custom file for you as described on page 31 of the User's Guide (ATI 2010 Home):

4.3. Creating a custom rescue CD

If the recovery environment cannot detect some of the hard disk drives or the network adapter, usually there is a problem with the drivers. Acronis rescue CD cannot contain drivers for all hardware on the market. So when the standard rescue CD lacks some of your hardware drivers, you need to create a custom one.

The Linux-based recovery environment used by Acronis does not provide the ability for users to add new drivers. Because of this, you should request Acronis Customer Service Department to create a custom rescue CD that will have all the drivers you need.

Before making a request, collect the information about your system. Select Generate System Report in the Help menu. Acronis True Image Home will automatically collect the required information and display a list of what is collected in the report. In the process of creating the report the program may install some components required for collecting the necessary information. When the report is complete, click Save As and select the desired folder or leave the default My Documents folder. The program will archive the report into a zip file. Send the file to the Acronis Customer Service Department. They will build an iso image of a custom rescue media compatible with your computer hardware and send you an iso file. Burn this file to a CD/DVD using a program that can handle iso files such as Nero. Incidentally, this report may also be useful when you request the Acronis Customer Service Department to help you with a problem.

After burning your custom rescue CD, test it to make sure that your hard disk drives and network adapter are now detected in the recovery environment.

Here is a tutorial on making a WinPE build: http://forum.acronis.com/forum/9449

I am biased toward WinPE builds, myself. That's why I wrote the tutorial. I would be very interested to see if this works for you - using a CF card as a hard disk is not typical, but interesting.

I have to admit I was looking for the help menu to generate a system report and as usual with this software I am having no luck

Don't know if this will help with the System Report: http://kb.acronis.com/content/3529

It may be faster to make a WinPE build. The hardest part is downloading WAIK from Microsoft (~1G download).

Margret England,

Please don't post private download links provided by Acronis Support (in Post #6).

I should have caught that, too. Please edit the post and remove this link - this is only for your personal use!

Sorry about that. I was not aware not to do that. It has been taken care of.