Can't do a file backup on a Vista machine
Using 2014 TI Professional bld 6673 on a Dell i7 OptiPlex running Win7 x64 professional.
I use the "file backup" function to backup various shares around a simple office LAN after hours. This works fine for all but one machine which has the bad luck of still running Vista x32 SP1. That machines' shares are with group "Everyone" (read/write) and the server where TI is hosted can see & access these shares normally with the regular windows explorer. Both machines can log into each other normally and have drives mapped in both directions.
However, TI fails every time with error msg 0x00670000. That error's not documented in the KB database. I attached the error log.
Suggestions? Thank you.
| Allegato | Dimensione |
|---|---|
| backup_error_log.zip | 25 KB |
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This is entirely guess here but you might consider running a memory check utility on the Vista machine and insure the RAM is good no errors. The error code you indicate has some ties to defective memory modules.
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Thanks for the suggestion Mr. Huffman.
Do you suspect memory module on the host or target (the Vista machine)? Both?
What's odd is I see (& have full read/write rights) the target machine just fine from the ATI Host machine. In fact, during this troubleshooting period I wrote a simple script that simply copies the shares contents into remote folders so I'd have a backup of the machine's data. That runs from Task Scheduler @night normally.
Another thing I've noted - the first time I setup a file backup from the target, Acronis requested login credentials. Fair enough. Subsequently I've deleted the backup job and re-created it several times thinking maybe I did something in error. It has never re-requested login credentials. It seems you only get one chance to setup credentials and then it somehow stores them somewhere. When one (fully) deletes (as much as one can from the GUI) the backup job, it's not deleting the remote login info somehow. Is this a clue?
Thanks for any suggestion anyone has.
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