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Cant get pre-purchase answer from Acronis - need to KNOW this!

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I have an old XP computer from 2001 and just bought a new Windows 7 PC too.

I need to transfer data files from old to new. I want to do it by imaging the hard drive to a external USB drive and then just plugging and transferring the data I need to.

BUT, I tried True Image Home 2010, about 35 days ago and it's expired on the old PC now.

So here's what I need to know: CAN I pay the $50 to register it, start it up on the old PC, backup my drive, shut down the old PC and install it on the new one, and restore my data there? Or will it "phone home" and stop me from using it on two PC's like that.

I've been trying for over a week now, to get Acronis to answer this, but they dont appear to care about communicating with home users before the purchase, so I cant get an answer and I'm getting fed up with this. I'm about to hold my nose and just go buy Ghost instead!

I've never seen a company before, where you cant just call a number and get a pre-sales question answered so you can buy their product!

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Melissa,

At this moment TI doesn't 'phone home', however if you install TI on both computers at the same time you would be in breach of the licence requirements. If you old computer is not going to be used, then as far as I know, you could install TI, make your backup, uninstall TI, and then install on your new computer permanently. The of course you'd be able to retrieve your data.

You do not need TI just to transfer data. And since the new system is a different OS you'll have to reinstall your Apps anyway so just use Windows Explorer to copy your data files to another drive temporarily or burn them to cd or dvd. So for the scenario you describe using TI is way overkill.

I know that, but wanted to have a full clone of my old drive before recycling it, JUST in case I missed something. It has my entire computing life on it, back to about 1987.

I'd just plug in a USB drive and use Windows explorer to select all of C and dump it to the USB drive into a folder called OldC. Then I'd do the same with D and dump it into its own folder such as OldD etc. Since you are only concerned about data there is no need to worry about an image so you can restore a bootable disk - which would only be good for your old hardware anyway.

I don't know what you mean by recycling the old drive but the other option is just to pull it out and put it on the shelf.

My personal experience says that inactive old files are never going to be used and I emphasize the "inactive" part. I have backups going back a long time on CD/DVD and I don't think I've ever used them. In fact the honest answer is that it would be such a PITA to find things if I even remembered I had them I probably wouldn't bother. Then there is the issue of the long forgotten obsolete app that created some of them which likely won't run under my current OS and the backup of the old OS won't run on the current hardware. Yes, this is the other side of having backups!

Seekforever wrote:

I'd just plug in a USB drive and use Windows explorer to select all of C and dump it to the USB drive into a folder called OldC. Then I'd do the same with D and dump it into its own folder such as OldD etc. Since you are only concerned about data there is no need to worry about an image so you can restore a bootable disk - which would only be good for your old hardware anyway.

I don't know what you mean by recycling the old drive but the other option is just to pull it out and put it on the shelf.

Yeah but then it would have to be hooked up to something, to use it again. With the USB external, I can just plug it into the new PC and see it as a drive and take the data off anytime I want.

My personal experience says that inactive old files are never going to be used and I emphasize the "inactive" part. I have backups going back a long time on CD/DVD and I don't think I've ever used them. In fact the honest answer is that it would be such a PITA to find things if I even remembered I had them I probably wouldn't bother. Then there is the issue of the long forgotten obsolete app that created some of them which likely won't run under my current OS and the backup of the old OS won't run on the current hardware. Yes, this is the other side of having backups!

Yeah but I have so much stuff on there, I may go back to something I havent used in 2 years and need the data.

Thanks!

True enough but I thought this was just a safety and not too likely to be required. Also, lots of us have these converters which makes temporarily hooking up a free drive via usb very easy. I just found this one as an example, not an endorsement of the brand or the vendor:
http://tekgems.com/Products/tg-usb-sata-ide-25-35.htm

Usually, it isn't very hard to temporarily put a drive in a regular USB enclosure when required.

Yeah I know, I was an ASET ( Associate in Science in Electronics Technology 1969 ) tech for 27 years. Just no need now.

Well color me "disgusted" tonight. I tried the rescue disk approach and it told me that I cant use that operation without a registered version. This software keeps trying to do everything possible to prevent any possibility that I'll like it and become a registered user.

I have a devious plan to defeat its defeatism though. I think it looks like good software, once I can get past the fact of no pre-sales support and the discouragement it keeps dishing out to me, and get it going here. So being I've had to wait all this time, I've had time to shop around. Instead of making a spur of the moment decision and registering it for $50 at their web site, I found it for only $20 with free shipping, from Amazon.com and ordered it there.

Bwahahahahahah!

I wouldn't be too hard on Acronis for the fact the rescue CD doesn't do a clone or image creation. It is part of the demo control. The rescue CD will restore an archive that exists but won't create an archive or a clone but the time-limited Windows version will do the creation.

Other well known products don't even give you their rescue CD program to test with their demo versions.

Since you don't know what build is supplied on the CD from Amazon, I would suggest the following route to installing True Image:

-Don't carry out the installation from the CD. Register the product first on the Acronis website, then download the latest build from your account.

-Install from this latest build that was downloaded. Keep the CD as a boot CD, although it will probably be superceded by ones you will create from the latest build.

Well I have the download from yesterday installed on my new PC, so I guess I could just use the product key to activate it, when it comes. I gotta wait until next week.

Meanwhile, it seems I have some guy from India finally emailing me, who doesnt understand enough english to grok my problem but keeps asking.

See? This is why I think outsourcing to places like India, where they have little grasp of our language or nuances, is a waste of money:

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Melissa,
Pardon for question- do u in past partaken in filming of adult-oriented vhs/laser disc/dvd-r films?

thank's