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Can't recover image from .tib file

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From the Main Menu:

1. Selected "Recovery" Then "Recovery Wizard" The Recovery Wizard displayed.

2. Highlighted "MyBackup36"

3. Clicked Next. Got a warning dialog "Specify location of the volume 1"

4. Tried browsing to respecify "MyBackup36.tib" after selecting and clicking ok
I got the same warning dialog "Specify location of the volume 1"

Please advise. I need a bunch of files from the image this archive file represents without which I am pretty much DOA. Help!

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David,

When you see this message, can you select browse form the warning dialog and browse back to your backup?

Hi Pat,

Thanks for replying.

When I tried browsing to respecify "MyBackup36.tib" after selecting and clicking ok
I got the same warning dialog "Specify location of the volume 1"

The only way I have found, so far, to restore files from a backup made with ver 11 is to go into Tools and Utilities and mount the image file. Then you can use Windows Explorer and drag and drop files from the image to the original location to restore them.

A big pain and the old version 10 was much easier because it had a menu option to Restore Files at the top of the screen that worked fine.

On version 11's screen where it shows the backup files it has a button to Backup Now and it should also have a button to Restore Files to open the backup but it doesn't < sigh >.

Hi Willie,

Thanks for replying.
Actually I am running version 10. My initial post arose from making the [Recovery] choice from the main menu. I tried your approach of trying to mount the image I am trying to recover files from. However I am still getting the dreaded Please Specify Location Of The Volume 1 error dialog box. The desired image is marked as incremental, I suspect that maybe what the dialog is trying to tell me in a very obscure, roundabout way is that I have to choose a full backup? Some documentation that explained wtf would be in order I think.

Next I tried to convert the image file I'm interested in restoring to a Windows backup (From the Tools & Utilities menu) Not only am I still getting the dreaded Please Specify Location Of The Volume 1 error dialog box, now I can't even cancel the box it keeps popping up. Sloppy programming Acronis. Even if this bug had been fixed in a later version then why doesn't the product update itself like just about any other commercial product does nowadays?

David,

Did you try to choose browse and select the first backup file in the archive series?