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Chat Support Unuseable

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Your live chat and email support is unusable! The pop up dialogues appear under the shaded screen the majority and I have basically given up! I'm not getting a response for my request that I put up yesterday on the forums either. :(

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acroniserror.jpg 15.96 KB
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Hello Will,

you just had to leave "error code" field blank. This field is optional.

Thank you.