Click Browse to specify volume location,Retry to try again,or click Cancel ??

Hello Chin Wei Pai!

Welcome to our Forum, it's nice to have you with us! I understand your concern and will be glad to assist you!

Unfortunately due to the lack of diagnostic information it is hard to identify the exact cause of the problem, so the situation requires investigation. Could you please gather the following information?

1. Exact sequence of steps performed
2. Target location of the backup
3. Acronis Info from the problem machine

After that please kindly contact support directly with the information attached. Keep in mind that should there be any procrastination with the reply, you can always specify us the case number. We will do our best to speed up the process.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!