Cloning problem -hangs up on operation 4 of 4 in Acronis TI Home 2010

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I have two hard drives in my desktop pc; I want to clone my drive 1 (931 GB capacity; used space =157 GB ) to drive 2 (465 GB capacity) but the cloning hungs up in "operation 4 of 4".

The process works fine through operations 3 of 4 with the "overall progess" showing 99% but the progress for the "current operation" ( 4 of 4) shows 0% and stays at that for hours.

I have tried unsuccessfully several times with no change.

Anyone have any suggestions?

Gio, 03/22/2012 - 17:38
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Tom K,

Welcome to our Forum, it's nice to have you with us!

This issue might be caused by the errors on the drive. I would recommend you to check the drive for consistency:

1. Boot into Windows
2. Go to Start -> Run  -> cmd
chkdsk /f /r
3. Select Y when the command line offers you to run the check upon next startup
4. Reboot the machine.

Upon booting Windows will check the drive, and file system. Make sure that both drives are attached

If the problem remains, please gather Acronis Disk Report, and Acronis Info from the problem machine, and send it to us.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you.

Gio, 03/22/2012 - 22:44