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Computer not shutting down

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Hi all,
I am having a problem and wondering if anyone else has experienced this using Acronis home 2011.
After doing a backup on a usb drive and if and when I restart me computer it will not shut down but hangs on logging off. Anyone been through this?

Robert

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Is there a message about operations in progress?

Or something like this? http://kb.acronis.com/content/14955

I don't know why it is taking so long for Acronis to fix this problem.

Acronis programmers are doing three things wrong.
1. They do not identify Acronis validation process as the reason the computer will not shut down
2. They do not give the option to terminate the Acronis validation process that is causing the shutdown problem
3. They set the default to "validate" without asking permission

This occurs on both my desktop computer and my laptop. It is a real problem on my laptop since I have had to wait 30 minutes for the operation to complete before taking it with me. I was furious since it made me late for a meeting.