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Continual Failure of True Image 2014 Upgrade

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Upgrade appears to work successfully until attempt is made to clone - and a restart is attempted. The screen has locked up on two different computers at least four times each - one Windows 8, one Windows 8.1 - (Yes, I do own two licenses). Today I tried to "Repair the Install" - failure again. I plan to either find a solution soon or abandon the program. Can anyone please help?

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Your best chance of success when creating a duplicate or replacement disk is to do the restore or clone process when booted from the TI Bootable REcovery CD.

Is the source disk is UEFI or GPT disks?