Custom backup stuck
I am using True Image 2015 build 6525 and I have set up a backup scheme as follows
Backup device: Western Digital My Book 2tb drive
Backup method : Incremental
Create a full version after every 6 incremental versions
Store no more than 4 version chains
Schedule: every day at 2am
This first ran on 15th December and every day since.
Each full backup has created a fie around 280gb with incrementals totalling another 2 to 5gb
This morning a full backup ran and produced a file of 276gb which is almost exactly the same size as the one last week. This is the 5th full backup. It also finished within 5 minutes or so of every other backup at 10.03 am. I was using the machine when a message popped up saying the backup had failed. This was about 11am. Looking at the WD drive I can see that after the full backup there are 4 further files timed at 10:19, 10:36, 10:52 and 11:09. These are small files of about between 40 and 70mb each.
My understanding is that the scheme I have set up should backup until the 5th full backup is complete and it would then delete the first chain. There is not a space problem as the WD drive is showing 484gb free
I should be grateful for some advice
I attach a screen dump. The B5 full was created at 2am on 12th, or I think it was. It finished at 10:03 but it then went into this sequence of backups every 15 minutes or so, until I stopped it at 11:09
On 13th backup ran at 2am but strangely enough the name was not quite right! The original chain has now been deleted by this last backup which is incremental. I am now concerned that this last chain is not reliable because of the one I stopped (11:09 on 12th)
Thanks for your help
1. Look at your names currently assignly assigned. Referring to the task in question, is the original task name "Entire Pc (John-StudionXPS)" still the assigned name?
2. Do you recall going into "edit settings" mode recently on this task?
3. Do you recall anything special happening on the Jan 12 such as upgrades to either TrueImage or Windows?
4. Select the very most recent backup and see if it validates when booted from the TI Recovery CD.
5. Prefer direct attachments of any screen captures without putting the attachments inside the doc files. It would be much easier for both you and me.
Please bear with me a little as I am new to TI2015 previously having been a 2011 user and I find it rather more difficult to find my way around
re your points
1. Do not understand. On the backup screen for this task it says source Entire PC. Where are the names you are referring to?
2. Yes I went into the settings to make a note of the number of versions and chains, but I did not change anything. I did not do this until after I had noticed the 4 extra backups on the 12th
3. No
4 I will give it a go, but as I have never done it and this version is so different to the previous one I had(2011) it might take me some time
5 OK. Sorry about the attachment. This is the first time I have done it.
Thanks very much for your help
Note this link from the help file.
http://www.acronis.com/en-us/support/documentation/ATI2015/index.html#7…
Note the column headed "My Backups". This is the column where your backup tasks are stored.
In this example, the only task listed is the "My System" task.
On your screen, your original task name was listed.
Click your task name and note the task name now appears in the top middle of your screen.
Note the pencil icon, clicking this icon enalbes you (if needed) to change the name of your task while simulataneously changing the name of your future tib files to the same name as the new task name (if changed).
Once you have clicked on the task name, click the operations tab and access the tib storage folder via the directory link inside the operations tab. This method can be used to confirm that you have selected the correct task. Tib storge disk will need to be attached in order for the directory link option to be displayed.
1. Look at your names currently assignly assigned. Referring to the task in question, is the original task name "Entire Pc (John-StudionXPS)" still the assigned name?
2. Validating using the Recovery should be the same steps as if using the 2011 CD.
1. There is no name there at. Any idea how that happened. I certainly did not delete it. I have now changed it back to what it should be)
2. I'll have a go tomorrow
Do you have any idea what might have happened on the 12th with all those extra incrementals running? Have you ever seen it before?
Thanks again for your help
Double check to make sure the new name is identical to the old name. The exact old name is the same as on any of your tib files.
Entire PC (JOHN-STUDIOXPS)
As the name assigned to the tib file is the same as the task name, if task name was blank, this explains why the tib file name was blank.
The change to blank occurred prior to the backup. The change may have happened during your examination of the task settings and during the backing out of the settingsl process, it got changed to blank.
I have no idea as to why the backup was split. My suggestion at this point would be to delete the 5 incrementals (S2-A6) listed on the B5 chain which occurred on Jan 12 and 13.
Again, from within the Operations tab, click the directory option to view the tib files in the storage folder.
Right click on each of the 5 files (S2-S6)and choose the Windows delete option and delete the 5 inc files.
(or an alternative would be to use the Windows Move option and move the 5 files into another folder)
Once the 5 files are gone, then simulate the beginning of a Recovery. Click the Recovery and respond to the error message by clicking the IGNORE button once for each prompt--probably 5 prompt clicks. Then click the Cancel button so NO Recovery action is actually envoked. By simulating the start of a Recovery, that is supposed to update the history file.
Once you have completed the above deletion, then from within the backup task, click the Backup Now option to cause a new incremental to be created.
Hopefully, the numbering and name will be correct ( s2) and it will only be one file.
The name is fine. Unfortunately another backup ran at 2am today and that looks fine with the right name. It is, however, the last one in the chain so do your suggestions still hold good or is it too late?
My suggestion (but your decision) would be to proceed with the deletion backup to the last full.
Anther option if you have the space is to clone the currrent task settings and start an entireloy new backup chain. If space needed, you may have to manually delete some of oldest chains which should have been deleted automatically anyway.
The current chain passed its auto deletion mark but I am hopeful that it will go back to its auto deletion after the next full.
Backups continued as normal until this morning. The backup failed but this time I received an error message.
It says "cannot find the partition selected for the backup".
If I edit the connection settings everything seems to be fine, I select test connection and it works.
This is the backup that was due to run today at 2am. It is now showing the next backup will be 2:42 and it changes nearly every time I look at it. If I select backup now it fails again with the same error message.
Stop using any existing task. Delete all your existing tasks. Start over with a new task, a new name, and new folder.
Thanks for that
What do you mean by a new folder? I am backing up straight onto an external drive and the folder structure on there is determined by that system
Do you know what has gone wrong this time?
Here's how to add a new folder to your stortage disk. Then direct the new task tib files into the new folder rather than direct to the disk directory tree.
http://www.bing.com/search?q=how+to+add+folders+to+computer&pc=MOZI&for…
My "guess" is that you had too many tasks of the same name and destination. Start with a new task, a new task name and a new foldler name.
No two tasks should have the same name.
A fix of the existing problem can not be predicted. Just start over with a fresh start without the issues.
Later edit: Added missing search link.