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the delete backup option does not work- just keeps saying deleting and program freezes

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When I try to delete a backup wiith my external drive attached where the backup file is on it just keeps saying deleting. I check the external hard drive and the file is gone but acronis it just keeps saying deleting and the program is frozen, I have to go to alt control delete to close program . The remove from list option works fine, I just remove from list and then go to external drive and delete file

Why is this happening or is this a bug to be fixed

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I would uninstall the program, reboot and reinstall it.