Deleting subscription to online backup
Does any one know how to delete the subscription to online backup before it takes any money. I upgraded to ATIH 2012 and just found that a subscription has been set up to online backup which I neither need nor want as I have 2TB of my own storage. I desperately need to delete this before it tries to take any money.
- Accedi per poter commentare
I'm afraid not. I'm looking at the "Acronis True Image Online" page right now, at https://www.acronis.com/my/online-backup/index.html
I don't want this subscription, and would like to unsubscribe. I Just received this email:
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The following are the details of your Acronis Online Backup:
Storage quota : 250 GB
Expiration date : Tuesday, July 24th 2012
To start using the online backup feature in Acronis True Image Home 2011:
1. In the navigation pane, click "Online backup".
2. In the "E-mail" box, type your e-mail address: xxxx
3. In the "Password" box, type the password from your Acronis account.
To change your tariff, renew the subscription, or unsubscribe, go to the subscription Web page at http://www.acronis.com/my/online-backup/
Thank you choosing Acronis!
Acronis Inc.
Compute with confidence
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It says I can unsubscribe, but in fact, there is no way to do it. So how can I REALLY unsubscribe? I did not ask for nor approve this service.
Attached is an image of the web page, showing its complete lack of unsubscribe button.
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- Accedi per poter commentare
I have chosen to let my online backup subscription expire. It has. Now, how is it possible to both know that my backup data has been removed from your system and to remove the referene to this defunct service from my backup and recovery screen?
- Accedi per poter commentare