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Disabling nonstop backup

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In an attempt to find out whether heavy continual LAN traffic to my NAS (millions of packets sent and received over a few hours) is being generated by a nonstop backup job or by some other process on my computer, I have tried to disable the nontop backup job, but I can't see how to do that.

I have deleted jobs from the Backup and recovery tab in ATI Home until the only one still showing there is a backup of my C: drive, last updated last month; but the time explorer storage folder on the NAS contains some files time stamped only a few hours ago, showing that the job is still active. If I go into Other backups > nonstop backup, I get a "Configure nonstop backup process" window, but that seems to be for setting up a new job: anyway it shows the destination as Acronis Secure Zone, not the NAS.

How can I get at the existing nonstop backup job to the NAS, either to disable it temporarily, or to delete it completely?

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If you don't plan on using NonStop Backup Service, you can do the following:
Open services.msc, double click Acronis Nonstop Backup Service, click Stop, click on Startup Type, select Disabled, click Ok, exit services.msc.

Thank you for that. I didn't know where to find services.msc, but I went to start > run and it already showed services,msc. How did it know?

And is that the ONLY way to stop a nonstop backup job, once it has been created?

Anyway I have disabled Acronis Nonstop Backup Service, at least for the time being, and the heavy LAN traffic has stopped; which implies that nonstop backup was indeed responsible for that traffic. When files in the folder(s) concerned (in this case E:\documents and its subfolders) haven't changed for hours, and correspondingly the contents of the time explorer storage folder haven't changed, what on earth is nonstop backup up to, to create all that LAN traffic?

Richard

Richard,
I'm not sure why your NSB didn't stop after you deleted it under your Backup and Recovery tab.
Since you have stopped the service, you should be able to delete the time explorer folder. You may have to assign some permissions to be able to do so. You could always re-enable the NSB service to see if the NSB job starts again after deleting the time explorer folder.

James,

I've been otherwise occupied for a while, but I've now tried the following:
- rename the time explorer storage folder (rather than delete it, as I MIGHT want to retrieve something from it some time)
- set Acronis Nonstop Backup Service back to Startup Type Automatic
- restart the service.

Immediately the intense network traffic started up, and a new time explorer storage folder was created on the NAS.

The network traffic continued for a few minutes, up to just under a million packets sent and half a million received, but has now stopped, and the new time explorer storage folder contains a single sub-folder which is empty.

So Nonstop Backup has clearly run and done something, but it hasn't actually backed anything up. I suppose that is sort of consistent with their being no configured NSB job.

I think I'll turn it off again for now and resort to other backup methods.

Richard

Richard

Having given up on nonstop backup because of the excessive network traffic when none of my files are actually changing, I'm now contemplating the mailshots inviting me to upgrade to True Image 2013. The essential question that concerns me is whether nonstop backup in the 2013 version will work (which would be useful) without generating all that traffic. Anybody know?

Richard

I did upgrade to True Image 2013 but left nonstop backup off. Having now upgraded again to True Image 2014, I find to my dismay that the (previously configured, but previously turned off) nonstop backup job stars running by default. Worse, when I open the Backup and recovery tab, select that job, and delete it, it immediately reappears, followed immediately by ATI crashing with the "encountered a problem" message.

Richard,

Disable NSB in Windows Services.msc or set it to manual.