Disk Full + Clean Up Won't Work
Hi I am a newby to this forum and I hope someone out there will be able to help me.
I am running True Image Home 2010, Build 7046 which I installed in May 2010 having used the basic Acronis One-Clock Backup program which came free with a Seagate Disk Drive which I bought in January 2010. I backed up my hard disk using One-Click and since upgrading to TIH 2010 I have been content with Non-Stop Backup doing all the backup I hope I will never need!
The problem I have now is that the external hard drive (500 GB) is now full and Non-Stop Backup has turned itself off. I have tried to use the Clean Up facility by selecting both 1 month and 1 year storage to be kept (I would prefer a bit longer than a month but the slider only gives 1 month or 1 year) I click ok and get the message 'Are you sure you want to clear the selected time frame?' I click on Yes and nothing happens. I have spent two evenings trying to resolve this and am becoming disillusioned with TIH. Having read some of the comments on this forum I am beginning to wonder if I did the right thing in upgrading. Any help would be appreciated.
Chuffer


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Sounds similar to this
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Hi Pat,
Thanks for the link and apologies for not responding before now - been very busy since I posted my initial query. I've left the program running overnight but had no luck in cleaning up the backup drive. Based on the link you kindly supplied I've generated a System Report and think I'll send it to the Acronis Forum Moderator and see what suggestion they might have.
Chuffer
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