Salta al contenuto principale

dll removal

Thread needs solution

Does anyone know how to get rid of timounter64.dll and tishell64.dll in C:\Program Files (x86)\Acronis\TrueImageHome I can't delete them and I have cleaned out everything else I think. No uninstaller so I used a program called "Your uninstaller" and then cleaned out the rest of the crap. I'm stuck. Windows 7 using TI 2009 - I need to re-install it to get into some files in my backups. What **** this program is. Part of phrase has been removed due to Forum Rules violation.

It worked fine then corrupted itself and no uninstallerto be found, unreal. Thanks

0 Users found this helpful

Hello Alexandre,

Please accept our apologies for the delay with the response.

I will help you with this situation. You're not able to delete those files because they are drivers for Acronis product and they are locked by default.

In order to remove the files you should run Acronis Clean UP utility in order to remove the files. Also, it will remove all product traces from your system.

Please refer to this article for the detailed description.

Additionally to this, you are welcome to ask me any other questions concerning Acronis, and I will assist you further.

Thank you.

when i want to use AcronisCleanUp i get the message

Please disable User Account controle

How do i do that

In Win7, search for user account control in the start menu. Take the slide to the bottom.
In Vista, look under User Accounts in the control panel.

I have run the cleanup utility multiple times...those DLLs are still there and cannot be deleted
any other suggestions???

timounter64.dll
tishell64.dll