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Does 2012 read v.11 .tib images? And, is it safe to have two ATIH versions installed?

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Grover told me that the v.2012 Recovery media will read v.11 .tib images (yes, I do mean v.11, not 2011. v.11 is older than v.2009).

Does the installed Windows version of 2012 read v.11 .tib images? I'm trying to assist someone remotely with a recovery, and so far the v.11 Recovery media won't validate the v.11 images. I'll have him try v.2012 Recovery media, and if that doesn't work then I'll have him install ATIH Windows. If 2012 Windows will read v.11 images, then we'll try that.

Further:
Is it safe to have two versions of ATIH, v.2012 and v.11, installed on the same PC? If the recovery media don't work then I'll want to try installing the Windows ATIH, and I would try both unless that can create a problem. If it's a potential problem, then if 2012 doesn't work i'd have him uninstall and use the Acronis cleanup tool prior to installing v.11. Or, should it be the other way around (v.11 first, then uninstall and cleanup, then 2012)?

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TI 2012 should be able to use the TI 11 images (see this KB article). It's a supported feature so both the CD and installed versions should work.

It's not possible to have two versions of TI installed in Windows at the same time. Even if it could somehow be forced I doubt the system or the programs would function correctly.

Are the TI 11 images being "not detected" correctly or is validation reporting corruption after running for a while?

I would create a backup image before installing either TI version and then just restore back. That way there are no "clean up" problems.

Hi MudCrab:

The v. 11 Recovery media reports the .tib files are corrupted. He has yet to try the v.2012 recovery media. Thanks for the advice, based on it I'll have him install 2012 to Windows if the recovery media doesn't work.

I was able to verify and explore an old ver 10.0 tib with 2012.. so they do seem to have left in backwards compatibility. If 2011 would not read it's own archive, it is doubtful that 2012 will.. the archive sounds corrupt. If it contains incrementals, you might try moving them to another folder and see if it can read at least the full. If that works, start adding back incrementals until you find the bad one (again, assuming your friend used incrementals.. or differentials).

If the Recovery media can see the file but cannot validate it, I would NOT install the Windows version. The Recovery media is the part of 2012 that actually works right. If it can't verify the archive (but can see it), the it is pretty much guarenteed that the Windows version won't be able to, either (and look what you might do to your friend's system).

I hope your friend keeps more than one backup. What type of media is it on?

As far as two version of the software installed on the same system: you should never do that with Windows.. with any software. Windows simply wasn't designed for it (which accounts for the gaining popularity of VirtualPC).

Good Luck!
Rog

I did a lot of testing with TI 10 and 11 and they can be fussy about accessing images under certain conditions. That's why I asked if it was not detecting the images correctly or if the validation would start and run for a while and then report it bad. Those versions had problems where they would instantly (or almost instantly) report the image file bad when it was selected. Those types of problems were usually caused by splits or the media and copying the file(s) to a different drive would be worth trying.

If it's failing part way through a validation and at the same point each time then the backup may actually be bad. Does it Mount okay?

Roger Williams wrote:
If 2011 would not read it's own archive, it is doubtful that 2012 will

It's not 2011, as I said it's v.11.

He has a single backup drive which is an external HD.

Checking with the installed Windows version had been suggested by another member.

MudCrab:

I'll have to get him to try it again, but I believe that the Acronis Recovery media reported immediately that the .tib images were corrupt or unreadable. No lengthy validation process occurred, the message was almost immediate. I want him to copy the images to another drive to try to read them from there.

Thanks for the info about v.11 reporting corrupt images that may actually be okay. I didn't know that, but the instant reporting made me wonder, which is why I want him to copy the images to other media. I'll have him usee the 2012 Recovery media to try to recover them.

tuttle wrote:
Roger Williams wrote:
If 2011 would not read it's own archive, it is doubtful that 2012 will

It's not 2011, as I said it's v.11.

He has a single backup drive which is an external HD.

Checking with the installed Windows version had been suggested by another member.

Sorry about the misunderstanding.. I'm so use to people shorthanding 2010 and 2011 to just 10 and 11, which are, of course, entirely different versions.

Either way, I would think that it would read your friends ver 11 .tib if it's reading my ver 10 .tibs.. sorry that I cannot give a more definitive answer.

The only time I have seen a Windows version of TI read an archive when the Linux version couldn't, it was because the Linux version did not have the current drivers. My experience has always been if it can see it, it can read it.. unless it's corrupt. The verification/restoration code should be exactly the same.

Now they did move a bunch of stuff out of the main program and over to the "Plus pack" (or as I like to call it, the "Ben Dover pack"). You didn't mention what type of interface your friend is using but it does not sound like anything complex enough to need the add-on.

I would try verifying older versions and see what happens. Maybe it got corrupted on an incremental that failed (if your friend is using incrementals). I'm just assuming that there is more than one .tib out there..

Can you explore or mount the image?

Good luck!
Rog

tuttle wrote:

MudCrab:

I'll have to get him to try it again, but I believe that the Acronis Recovery media reported immediately that the .tib images were corrupt or unreadable. No lengthy validation process occurred, the message was almost immediate. I want him to copy the images to another drive to try to read them from there.

Thanks for the info about v.11 reporting corrupt images that may actually be okay. I didn't know that, but the instant reporting made me wonder, which is why I want him to copy the images to other media. I'll have him usee the 2012 Recovery media to try to recover them.

Tuttle,

If copying to new media doesn't help, you might have him do a chkdsk on the drive. I have seen TI leave all sorts of wacky partial files out there if the backup gets accidentally interrupted.. and it sometimes thinks these file fragments are actual versions.

I had similar thoughts. I've had him run chkdsk, and now I want him to copy the images to another drive. It's unknown so far if the images can be mounted or explored, as his internal HD now has fresh Windows (due to disk corruption, so retailer reinstalled Windows).