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Drive not shown correctly

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When i boot TIH from cd my raid drive is shown as two individual drives

When i open TIH from windows it is correctly shown as a single drive

If i boot from cd into DiskDirector 11 the drive is correctly shown as a single drive

The raid type is Mirrored

Thanks

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Is it a software RAID or a hardware one?

Usually, the drivers need updated in the Linux version when it doesn't see drive drives and/or RAID configurations correctly.

What version and build of TI are you using? Is it older than DD 11? If it's not the newest build for your version, download the ISO from your Acronis account, create a new CD, and try that.

In that case, create the System Info report from TI and submit it to Acronis Support. Let them know that DD (specify the build) has the correct drivers.

There is the possibility that Disk Director 11 can see dynamic disks (if you have a software RAID) while TI doesn't support them without the Plus Pack.

Thanks for the replies

I can confirm i am using a hardware raid which i use to store my files. when first using the new 2011 version of TIH it somehow broke the raid and the drives became unreadable in windows.

I do also have the 2011 plus pack same build

Putting the one of the drive in another machine i was able to make a backup using a boot disk. I am waiting for a new cd/dvd writer to make a new bootable cd.

When i have done this i will report back

Thanks