email backup stalls at 18 minute

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Windows 7 Ultimate X64

I am backing up to a 1TB usb drive. I have tried twice to backup my email the first time I attached the drive to my network using the usb port on my router. The second time I unmounted the drive from my router and attached it through a powered USB hub. Results were the same for both trials: after running for serveral hours backup stalls at 18 minutes time remaining and then gradually the reported time to finish increases.

Any comments/solutions???

Glenn

Sab, 10/20/2012 - 15:34
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Glenn,
Based on your description, it sounds like the program "stalls" at the same place during your back up. To rule out a hardware issue, I suggest that you connect your USB drive directly to your PC and not through a hub (powered/unpowered) or router.

Chances are the issue will still be present, but this will confirm any hardware problems. Have you reviewed your logs to see if any additional information can be gleened there?

Problems with email back ups can be elusive. If you have more than one Outlook profile, try deleting the others keeping only one. If you have the option to enter log in credentials, do so. Other possible causes for this can be related to the type of email account your are using (POP, IMAP) as well as the version of Outlook being used.

Sab, 10/20/2012 - 16:28
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