Error E00070001: ReqBlocks miscalculated

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I am having a big problem with Acronis True Image 11 Home.

Yesterday on my Windows XP (SP3) desktop computer, I contracted a virus that completely wrecked my computer. After numerous attempts to remove the virus I have been forced to give up and restore my computer. I have created 1 full backup of my entire system and 2 incremental backups over the past 2 years using this product. Today, I used the bootable disk to try and recover my system and received the following error when I began the operation:

E00070001:
Internal error: ReqBlocks miscalculated

The program stops running and nothing happens. It is very frustrating and I cannot find any information about this problem. Any help would be much appreciated. Thanks.

Dom, 01/24/2010 - 23:24
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Herman,

Thank you for posting your question, I will be happy to help.

To resolve the issue please format the destination hard drive prior the recovery. This will help to get rid of the file system errors that can cause the encountered issue.  If this doesn't help, please send me a  Private Message, I will send you an ISO file that can handle the hard disk properly. 
Please let us know the results, we should be sure that the program runs flawless for you. Please let me know if the provided information is not clear or if you have any other question. 
Thank you.
Ven, 01/29/2010 - 14:07
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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same problem here, I have reformatted the HD on a separate machine and trying to deploy again...

Mer, 02/15/2012 - 13:46