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Errorcodes 0x0004000A+0x0000FFF0+0x80070003 (error creating file)

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I get these error codes while trying to make an full backup from my Windows 7-PC on my NAS. It's an Shuttle Omninas KD20 with enough free harddisk space. I can access all files via Explorer at drive Y: (network share). The backup procedure starts and stops after a while with error codes shown above. I am looking forward to any suggestions.

Creating of a system report failed.

Achim

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Your error code appear to indicate that possibly Acronis services are not running and/or, the app is having issue defining the backup folder and/or a generic failure has occurred. Not much help there.

Since you are able to start the backup I think we can eliminate the services not running and the app having issue defining the backup folder. That leaves the generic failure.

I am going to take a shot here and say that the network connection is timing out on you during the backup process due to inactivity on the network. Windows has preset timers that disconnect network connections after a period of a default time of 15 minutes of inactivity. Your problems sounds like this may be the case for you. To attempt to resolve follow the steps below, no guarantee but worth a shot:

1. Open the command prompt as Administrator. To do this, either:

go to Start → All Programs → Accessories, right-click "Command Prompt" and select "Start as Administrator", or

type cmd into the search box and press Ctrl+Shift+Enter

2. In the command prompty, type the following:

net config server /autodisconnect:-1

3. Press Enter

4. Reboot computer