Event ID ( 1 ) in Source ( Acronis Scheduler )
These are peppered in my Application Log in Windows XP SP3 and cannot find any mention of it in KB:
The description for Event ID ( 1 ) in Source ( Acronis Scheduler ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Scheduler failed to run task with GUID 'DBF82A6E-8270-4171-8A2F-17FE189F9F8B' because of error 2 (Failed to find the file (folder) or the key (value) in the registry.)..
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It's Yes and Yes. As far as I can tell, scheduled backups are occurring.
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IN that case, yoy are probalby okay and the problem is more a a nuisance issue than a serious operational issue. Try deleteing all taks and recreating. or you might need to use the zapper to obliterate tasks before recreating.
see here:
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Les,
What version of TrueImage and of Windows?
Have you made any changes/installation recently to TrueImage?
Have you tried restarting the installation and a repair install overtop the existing installation?
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Thanks for the link, Scott. Grover, I upgraded from 2009 to 2012 TIH recently. I'm running under XP Home SP3 as I mentioned in the original post. If you need more than that, I'll need to know what you need. 32-bit, maybe?
I have not tried a repair install.
One of the things I noticed is that one of my backups was not cleaning up old backups, and it was reporting that the external drive was full. I'm re-creating new backup tasks and starting over in the GUI.
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Probably a corrupted task script or corrupted shceudluer. either way delete onled task and make new and repair install ought ot correct those two possible issues.
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Ok, I noticed that they all seem to occur at about 8:50pm, so I'll watch and see if I get one tonight. I've re-created all of the backup tasks from scratch. If it happens tonight I'll do the repair install.
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Is your target storage disk attached to your computer directly or are you using a network, etc?
What type backup? Is this a disk or partition backup or is this a files only backup?
Depending upon whether you are using only full backups or with diff or with iinc, here are some examples but you can modify what you keep. We have been finding that keeping x number of backups works better than setting a space or time quota.
http://forum.acronis.com/sites/default/files/mvp/user285/2012-5545/2012…
http://forum.acronis.com/sites/default/files/mvp/user285/2012-5545/2012…
http://forum.acronis.com/sites/default/files/mvp/user285/2012-5545/2012…
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Les Seiler wrote:Ok, I noticed that they all seem to occur at about 8:50pm, so I'll watch and see if I get one tonight. I've re-created all of the backup tasks from scratch. If it happens tonight I'll do the repair install.
Is that when the tasks are scheduled to run?
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Scott, Nope, nothing scheduled to run at that time. It happened last night again after recreating all tasks in the GUI. I have done a repair install, and will see if happens tonight. If so, I'll do the "zap" thing mentioned earlier.
Grover, The two target drives are attached to the local machine. One is Firewire (f:), the other USB (i:). Two of the current backups are disk backups, one is file backup.
One is a full backup once a week. Limited to three. The other two are set to do incremental backups keeping week-long chains that are limited two three. Basically, I'm following the scheme in the help file with a bit of a twist: 1. File backup “Daily incremental version + weekly full version” under the chapter "Examples of Custom Schemes."
I'm doing a weekly full version (disk) on Sunday (to target disk F:). Keep at most three backups.
For MWF do Weekly full version with daily disk incremental on MWF, with full being made after 2 incrementals. Maximum of three chains (to target disk I:).
For TThSa do Weekly full version with daily file incremental on TThSa, with full being made after 2 incrementals. Maximum of three chains. (to target disk I:).
Intended results are that I have one weekly disk backup on Sunday, and two routines of daily backups that alternate and keep three weeks worth of full backups with their daily increments.
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OK, I've downloaded the schedule manager and I can see a task that seems to match the registry key that matches the error message in the applications log.

It's the only one with *SAOBNotify* and I'm not sure what that may mean.
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Hmmm. So, I decided to delete the 1-7 task. At 9pm, I checked the event log and sure enough the error did not show up at 8:50pm as it has every day in the past whenever. I think that cured it. But then I check this morning and the error happened at 10:26pm instead. Huh? OK, so now my plan is to Zap all tasks and see if that works this evening.
Edit: Grr. In the meantime my Sunday morning full backup failed with error code 0x000101F6+0x00070021+0x0010C44E+0x00000009 and the KB has no details. Ticket opened with support.
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Les,
In the advanced settings, when you have opened the scheduler setup window within ATI, uncheck any box that you don't find absolutely crucial, in particular, uncheck running missed backups upon restart, backup only when idle.
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OK, zapped everything using schedmgr.exe and the error did not occur in the event log on the 1st.
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