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Event ID 7043 with ATIH 2011 Build #5519

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I installed Acronis True Image Home 2011 Build #5519 soon after its release on Sept. 9, 2010.

Since then I have had 5 Error occurences of Event ID 7043, as reported in the Event Viewer on Windows 7 64-bit. The General Description says: "The Acronis Scheduler2 Service service did not shut down properly after receiving a preshutdown contol."

I hope the attached screenshot gets posted with this message.

Is there anything I can do to eliminate this problem?

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event_id_7043_-_acronis_scheduler.png 111.14 KB
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Hello Greg,

Welcome to the forum and thank you for your post. I will do my best to assist you.

At the moment it would not be possible to resolve this issue because we have insufficient information. Would you be kind enough to send me a private message with this report so that I can study the logs and provide you with a solution.

If you need additional help please let me know.

Thank you.