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excluded files or repertorie still there !!!

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Actually I try ATI 2015 (and ABR11) and I exclude some files like *.avi or *.mkv and folders, but when I mount the backup, files and folders are still there inside !

I try all but excluded files are still in the backup I make...

I have windows 8 enterprise 32Bits.

Whats wrong ? (same with ABR11)

Thanks for help

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That is strange, the only folders or files that should always appear are hyberfil.sys and pagefile.sys both of which are empty and are just a place holder.

Could you give some more details about how these folders that contain your media files are set up? Things like how many folders are off the root folder and whether any of these folders have very long file names.

Have you tried just excluding the folder or only excluding all avi files for example?

Hi, Thanks for your help

I just add *.avi and *.mkv and *.zip and *.7z (separate) etc. and for the folders I just add by "browse" and "add". And this files are still in my backup !!!!!

I saw that a VSS microsoft windows files is corrupted (in my windows event) and I rebuild it by scan /sfc but is it the same when I make an image all the files excluded are still there

For folders I can add /*. or /*.* or reverse \*. and \*.* but its the same all files and folders are still there !!!

I install and uninstall clean the registry reboot every thing possible but is the same

If I do a backup by F11 when I boot I have the same results, all excluded files are still there..

Any helppppp ?????

I have yet to make a task that includes the exclusions you mention (I'm not employed by Acronis nor are any of the other MVPs).

In the meantime, you could always open a support ticket via your Acronis account.

I think its bug in my computer but I dont know where I have to check...
I dont know about you but ACRONIS... Its "trial" software with not "ticket" possibilities I think

I dont have any help here, I dont have any help with acronis Ticket, this is a shame I will desinstall this crap and I choose MACRIUM REFLECT the best software for backup your system without trouble.
Good luck people